Privacy Policy

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Privacy Policy

This Privacy Policy of BCA Financial Services (“BCA”), applies to individuals and their use of BCA’s website, www.bcafinancialservices.com.com. BCA has effected physical, electronic, and internal procedural security protections to safeguard against the unauthorized release of, or access to, personal information of our clients and individuals with accounts placed at our agency for collection. To further safeguard this information, our employees are required to acknowledge their roles and responsibilities concerning maintaining the confidentiality of private information, which includes being knowledgeable of all company policies and regulatory requirements applicable to consumer privacy. Employees are subject to disciplinary action up to and including termination of employment if they fail to follow signed acknowledgments and established company policies and procedures for maintaining the integrity and privacy of the information at BCA.

Information Usage – BCA is a debt collection company. Our interactions and communications with individuals are an attempt to collect a debt and any information obtained will be used for that purpose. When you disclose personal or private information to BCA, it may be used or disclosed per the normal course of business of BCA. Personal information contained in any e-mail sent by individuals may be used by BCA (at their discretion) to answer questions, follow up on suggestions or complaints, process requests or transactions, or improve the level of service that BCA provides. BCA does not disclose personal information to third parties except to our clients or to authorized service providers (for example, but not limited to, vendors hired by BCA to perform a specific business function) – which may be affiliated or non-affiliated companies of BCA – who assist us in our normal business practices, unless otherwise required by law. In instances where we provide personal information to our clients or service providers as noted herein, the recipients of that information remain responsible for the privacy of such information concerning the individuals concerned.

Information Submission - Our information form submission function requires individuals to provide us with contact information. The information collected as part of the information request submission is used to provide information to those who inquire about our services and to handle related business matters or queries by individuals about account-specific information. This information is also used to contact individuals when necessary, appropriate and per our company policies concerning communication. The information gathered through this website will not be used to notify you about unsolicited products and services. Messages posted or sent through our website may not be secure against interception by unauthorized individuals. For privacy reasons, BCA may not respond to correspondence received via this webpage regarding a debt that has been placed with BCA for collection. Individuals who have accounts placed with our agency for collection are encouraged to correspond with BCA about their account via phone at 973-429-7616 or United States Postal Service. Our mailing address is: P.O. Box 1037 Bloomfield, NJ 07003.

Security - Our website is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We may also employ a variety of other mechanisms or tools to ensure that the data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.

Explicit Information Collecting – BCA. may collect, use and store information on the domain you use to access the BCA website, the internet address of the site from which you liked directly to BCA’s website and the date and time of your visit to the BCA website. This information may be used by BCA or our vendors to measure the number of site visitors to the various pages on the website or to help make improvements to the information contained within the site. BCA does use, collect and store the email addresses of users who choose to voluntarily communicate with BCA via email or through our web based information submission form.

Links to other Websites - This site contains links to other external websites. BCA is not responsible for the security or privacy practices of these websites, the products or services offered by these websites, or the content appearing at these websites.

Changes to Privacy Policy - BCA may change this Privacy Policy at any time. The Privacy Policy posted on this website is our current policy effective as of the date noted at the bottom of this document. Any change to this Privacy Policy shall be immediately effective and applies to all users of our website. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Policy since their last visit.

To contact the Privacy Officer as indicated by this Policy, or to address questions regarding the privacy practices of BCA, please e-mail: john.debold@gmail.com . Letters may be sent to the following address: BCA Financial Services c/o John Debold P.O. Box 1037 Bloomfield, NJ 07003.  

This Privacy Policy is effective January 30, 2024.